The Fire Door Inspection Scheme Terms & Conditions
The Fire Door Inspection Scheme (FDIS) is designed to transform people’s knowledge and understanding about the critical purpose and function of fire doors. Its ultimate purpose is to help improve safety and save lives through creating a new pool of expertise and competence to help those with legal responsibilities under the Regulatory Reform (Fire Safety) Order.
It provides a vital resource to help the ‘Responsible Person’ complete fire risk assessments for the premises they manage. It also raises awareness of defective fire doors and the potentially tragic consequences of leaving these unchecked.
The FDIS is delivered as a partnership between the BWF-CERTIFIRE Scheme and the Guild of Architectural Ironmongers (GAI). It provides an online education programme leading to a diploma in fire doors, and a route to become a certificated fire door inspector. Professionals involved in fire doors, facilities management, building maintenance and other aspects of health and safety benefit from the scheme’s education and qualifications support, and have their competence independently assessed.
FDIS uses its website and database as a primary form of communication and to maintain its serious, independent and credible position all diploma holders, students and inspectors have a duty to perform in accordance with the terms and conditions set out in this document.
These terms and conditions apply to Members and non-Members. A Member is defined as a current employee of a member company of the BWF-CERTIFIRE Scheme, the British Woodworking Federation and/or the Guild of Architectural Ironmongers/Institute of Architectural Ironmongers.
Diploma Registration Process
To register for the FDIS diploma and/or the Certificated Fire Door Inspector, you will be required to provide certain information about yourself and where you do this you agree to:
- Provide true, accurate, current and complete information about yourself as prompted by the relevant registration section (such information being the "Registration Data")
- Maintain and promptly update the Data (by updating the details online or sending an appropriately worded email to the FDIS Scheme Manager to keep it true, accurate, current and complete.
To apply for study of the Diploma and/or the Certificated Fire Door Inspector qualification from the site you will need to have registered online at http://www.fdis.co.uk. From the point of making payment for the Diploma in Fire Doors or the Transition Module you then have 12 months to complete the final Diploma in Fire Doors examination or on-site assessment in the case of Transition Module. Please note if you wish to take the exam/assessment after the initial 12 month period surcharges will apply.
Registration Criteria – FDIS Diploma
You can only register to undertake the FDIS diploma online. Registration gives you online access to the following education modules:
- Timber Doors and Frames
- Ironmongery & Signage
- Metal Doors and Frames
The modules are designed so that you can interact at a pace and time of your own choice. Each module includes a set of self-test questions to enable you to assess your readiness to take the diploma final examination. It is not mandatory to complete the modules before taking the diploma exam
Once you believe you are ready to take the diploma exam, you should go to the examination application link and select your preferred venue, date and time at least 7 working days in advance of your preferred examination date. You will receive an email confirming the arrangements.
You may take this exam at any point within 12 months of registration. After the twelve month period you will still have full access to the FDIS modules, however, should you wish to take the exam a surcharge will apply.
You will be given the result of your examination at the test centre. A diploma Certificate will be sent to you by post together with details of the further education Transition Module and on-site assessment required to become a Certificated Fire Door Inspector.
All candidates sitting the FDIS diploma examination will be required to provide photographic identification to the test centre together with a printed copy of their confirmation of booking. Photographic ID can be in the form of a driving licence (must include a photograph) or passport.
Prices for the Diploma may be found in the pricing section of the website at http://www.fdis.co.uk/qualify-with-fdis/price-list. The prices may be subject to change from time to time.
Change of Booking/Location of Diploma Examination
You may change the date and or location you have chosen to sit the diploma examination without charge 11 working days or more in advance of your chosen date. If you wish to change the date and or location within 10 working days prior to the date of the examination, you can do this online. An additional charge of £50 will be made. You will receive a confirmation email of the new date once payment has been received.
Cancellation of Booking
Cancellation of your booking within 10 working days of your chosen date for the examination will incur a 100% cancellation fee.
Cancellation of your booking more than 10 working days prior to your chosen examination date will not incur a charge.
If you do not pass your diploma you may re-sit the examination. You should follow the same booking process. A re-sit fee will apply (see Pricing).
Absence based on medical reasons
If you are unable to sit an examination based on medical reasons, a medical certificate must be submitted to the Scheme Manager within 14 days of the examination date. No other reasons (eg work related) will be accepted.
Special needs requirements
The FDIS is committed to providing equal opportunities.
If you require further advice, please contact the Scheme Manager.
Any individual (or company with a representative) who has completed and passed an FDIS diploma is welcome and encouraged to display the FDIS supporters logo on company literature, stationery, website (providing a link is included back to the FDIS website) and on company vehicles.
Usage must comply with the instructions set down in the FDIS Corporate Identity Guidelines.
If a company, due to staff changes, no longer employs a diploma holder, the logo may no longer be used. All references to the FDIS and the logo must be removed from all company media within one month of the last diploma holder leaving employment.
It is important to note that unless individuals or representatives have gone on to complete and pass the FDIS transition module, use of the supporter’s logo should not infer certification as an inspector.
Usage of the logo is at the absolute discretion of FDIS Ltd who reserves the right withdraw permission at any time.
Registration Criteria – Certificated Fire Door Inspector
Once you have passed the diploma, you may apply to study the Transition module for assessment to become a Certificated Fire Door Inspector.
By applying to become an inspector you agree, once certificated, to be bound by the FDIS Code of Conduct and Complaints Procedure www.fdis.co.uk/qualify-with-fdis/fdis-code-of-conduct for Certificated Fire Door Inspectors.
To progress to become a Certificated Inspector, the diploma holder should contact the FDIS manager at email@example.com
You will be required to study a transition module which explains how to prepare for the practical assessment.
Once you are suitably prepared, you should contact the FDIS manager at firstname.lastname@example.org requesting an appointment for a practical assessment by the Scheme’s Third Party Assessor and you will then be contacted within 20 working days to arrange a suitable time and location for the assessment. Suitable sites are available and details of these are available from the FDIS manager at email@example.com
The assessment is likely to take up to approximately 4 hours.
The assessor will meet you on site and assess your practical fire door inspection capabilities. A report will be issued to you and to FDIS indicating the outcome of the assessment.
A successful candidate will be sent a FDIS Certificated Fire Door Inspector’s certificate and ID card together with information of how to access and use the FDIS database which holds details of Certificated Inspectors and the buildings and doors they have inspected.
An unsuccessful candidate will be issued with a performance report which will include recommendations for improvement/re-assessment. For marginal cases the on site assessment may include further practical tests or questions in which case no re-assessment fee will be charged. In more serious cases, a full re-assessment will be necessary and appropriate charges will apply (see Pricing).
All candidates taking the Certificated Fire Door Inspector’s assessment will be required to provide photographic identification on site to the Third Party Assessor together with a printed copy of their confirmation of booking and proof of having passed the Diploma. Photographic ID can be in the form of a driving licence (must include a photograph) or passport.
Prices for the assessment may be found on the FDIS website www.fdis.co.uk
Change of Booking/Location of Assessment
You may change the date and or location at which you have chosen to be assessed as a Certificated Fire Door Inspector by contacting the FDIS manager at firstname.lastname@example.org If you do this within 10 working days of your chosen date there will be an additional charge of £100 plus VAT. If you wish to change the date and or location more than 10 working days prior to the date of the assessment there will be no additional charge. You will receive an email confirming the new date once payment has been received (see Payment methods)
Cancellation of Booking
Cancellation of your booking within 10 working days of your chosen date for the assessment will incur a 100% cancellation fee.
Cancellation of your booking more than 10 working days prior to your chosen assessment date will not incur a charge.
On Going Surveillance
A Certificated Fire Door Inspector must maintain the levels of comprehensive knowledge, understanding, appreciation and awareness required to maintain a satisfactory level of professional competence. For this reason, it is a condition of becoming a Certificated Fire Door Inspector that you agree to be subjected to random assessment. This would not take place within a year of you becoming a Certificated Inspector. Each year, the scheme will select at random 10% of the current Certificated Fire Door Inspectors for re-assessment. If you are selected, you will be contacted by email by the FDIS manager who will require you to inform them of an appropriate site at which they can meet you to conduct the re-assessment. There will be no charge for this re-assessment. You will be responsible for finding a suitable site and obtaining the necessary permission from the site owner to undertake the inspection.
Absence based on medical reasons
If you are unable to attend the assessment based on medical reasons, a medical certificate must be submitted to the Scheme Manager within 14 days after the assessment date. No other reasons (eg work related) will be accepted.
Special needs requirements
The FDIS is committed to providing equal opportunities. If you feel you have any specific requirements, please contact the Scheme Manager with details them of your requirements.
All forms of liability rest with the Certificated Inspector and not the Fire Door
Inspection Scheme/FDIS Ltd.
A Certificated Fire Door Inspector must have an appropriate level of Professional
Indemnity insurance held with a reputable insurance company together with
appropriate public and employer’s liability cover in accordance with clause 2.11 of
the FDIS Code of Conduct and Complaints Procedure for Certificated Fire Door
Whilst FDIS Inspectors will be contracted directly with their client, reports on the inspection will be required to be completed using the FDIS reporting system and uploaded to the FDIS Database.
All doors inspected in accordance with the FDIS reporting system by a Certificated Fire Door Inspector must have an FDIS label attached in accordance with the following criteria:
- It is to be placed on the hinge side of the door wherever possible.
- The label identifies the door has been inspected (not necessarily passed) and must be affixed in every instance where doors are inspected using the FDIS reporting system.
In all circumstances labels are to be fully completed with the required information.
Only labels issued by the FDIS may be used and these can be ordered using the order form available at the FDIS website.
Full details of the FDIS pricing structure for both the Diploma in Fire Doors and the
Certificated Fire Door Inspector can be found on the FDIS website:
Full set initial inspection labels (main portion plus Re-inspection / Date of inspection portion) 30p each +VAT - minimum order 500
Re-inspection / Date of inspection labels (bottom portion) 15p each + VAT - minimum order 500
Payment for labels may be made by cheque or bank transfer or credit/debit cardand a A VAT receipt will be issued on acceptance of payment.
The FDIS will only confirm your order once payment has been authorised.
The FDIS reserves the right to request further evidence to support your order.
If you have any questions, or require assistance, please contact the FDIS Manager.
General Online Purchasing Terms and Conditions
When you place an order to purchase an item from the FDIS, your order represents an offer to us to purchase such item. We will send you confirmation that your order has been received, providing details of your order, although this will not constitute acceptance of your offer. We accept your order only when we have received confirmation of payment from PayPoint.
All orders are made subject to these Terms and Conditions. By placing an order with us you are deemed to have read, understood and agreed to these Terms and Conditions. You should retain a copy of these Terms and Conditions for your records.
Prices and VAT
All item, prices and delivery charges are shown in UK pounds sterling.
Prices shown exclude VAT at the prevailing rate at the time of order, where and to the extent that VAT is required to be applied to the item under UK VAT law.
Delivery charges if applicable, are in addition to the prices shown. You will be informed of available methods of delivery, postage and applicable charges at the time you place your order.
Although we make every effort to ensure the prices listed are correct, mistakes may sometimes be made. If a mistake is discovered in the price of the items you have ordered prior to their dispatch, we will tell you and give you the option of either reconfirming your order at the correct price or cancelling your order. In this instance, if we are unable to contact you or we receive no reply from you your order will be cancelled.
The FDIS reserves the right to change prices listed without notice.
The FDIS reserves the right to refuse to supply to any individual or company.
How to Pay
To process your order efficiently, PayPoint handles our online credit and debit card transactions in a secure environment. PayPoint will receive the information needed to verify and authorise your payment card and to process your order and are under strict legal and contractual obligations not to disclose this information. A VAT receipt will be issued on acceptance of payment.
Please note that if you do not provide accurate details (including type of card and number) or if your card company does not authorise payment, your transaction will be deemed void. The FDIS will not accept any liability for costs incurred as a result of transactions deemed void in this manner.
Your order is confirmed once your payment has been authorised and payment received.
We aim to dispatch items to you within five working days of receipt of your order. Any dates for delivery are estimated delivery dates only and may be subject to change. We accept no liability for any loss or damage (whether direct or indirect) for delivery at any times other than the estimated date for delivery or for any delay in delivery.
All dispatch and delivery times quoted are estimates only as delays can sometimes occur.
Any promotions and discounts may be given at our discretion and may be withdrawn by the FDIS without notice.
Risk and Title
Any items will be at your risk from the time of delivery. At this point, responsibility for loss, breakage and damage passes to you. Ownership of the items will only pass to you when we receive payment in full of all sums due to us.
Labels and other items returned within a Seven Day Period (for any reason)
By law, customers within the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date of delivery of the item for any reason.
If you cancel your order within seven working days after the date of delivery and there has been no error on our part you must immediately return the unwanted items, unused and in the same condition in which you received.
All items returned must be repackaged securely and within the package you should include your invoice number, email address or telephone number and instructions as to whether you would like a refund or a replacement. The package should be addressed to FDIS, The Building Centre, 26 Store Street, London, WC1E 7BT. Returns by post are made at your own risk and cost. We recommend that you use an insured registered mail service as we are unable to credit returns to you that have not been received by us.
Labels will be dispatched in rolls of 500. Part used or damaged rolls will not be accepted for return.
When we receive the unwanted item from you we will either refund to you the cost of the cancelled item plus the original postage charge or supply you with a replacement as you request.
Refunds are made in the same form of payment originally used for purchase.
Items sent in Error
If we sent you an item that you did not order please contact the FDIS manager at email@example.com as soon as possible and we will replace the item with the item you ordered as soon as possible.
Please send the incorrect item back to us within thirty days of receipt and we will refund your return postage costs. Where you are returning an item provided in error by the FDIS, the item must be repackaged securely and within the package you should include your invoice number, email address or telephone number. The package should be addressed to the FDIS, The Building Centre, 26 Store Street, London, WC1E 7BT.
If you do not return the original item to us by the end of the thirty day period, we reserve the right to charge you an amount equal to the price of your original item to the payment card you used for the order.
Items returned because they are damaged
If on receipt of your order, you find that an item is damaged please contact us within seven days of the date of delivery. You should contact the FDIS Manager and we will replace the damaged item as soon as we can. In the event that we cannot replace the damaged item we will give you a full refund.
Please send the damaged item back to us within thirty days of receipt and we will refund your return postage costs. Where you are returning a damaged item, the item must be repackaged securely and within the package you should include your invoice number, email address or telephone number. The package should be addressed to the FDIS, The Building Centre, 26 Store Street, London, WC1E 7BT.
If you do not return the original item to us by the end of the thirty day period, we reserve the right to charge you an amount equal to the price of your original order to the payment card you used for the order.
Items Lost in Transit
For deliveries to a UK address please allow 10 working days from date of dispatch. If after 10 days your items have not arrived please contact the FDIS Manager.
FDIS complaints procedure is outlined in the FDIS Code of Conduct and Complaints Procedure for Certificated Fire Door Inspectors.
Liability and Indemnity
Certificated Inspectors are expected to maintain the highest standards of professional conduct and respect at all times the confidentiality of client and any information shared via the FDIS.
The FDIS does not accept any liability for any recommendations or information provided by an FDIS Certificated Inspector to their client.
The FDIS does not accept liability for the conduct of a Certificated Inspector. Complaints against a Certificated Inspector will be managed via the complaints process detailed in the Certificated Inspector Code of Conduct.
Except as expressly provided for in these Terms and Conditions we shall not in any circumstances be responsible for indirect damages or loss of any kind, including loss of profit, business or revenue, arising out of or in any way connected with the performance or failure to perform these Terms and Conditions, breach of any express or implied term or warranty, or where the performance of any of our obligations to you is prevented, frustrated or impeded by any circumstance or cause beyond our reasonable control, including without limitation fire, flood, lightning, civil commotion, malicious damage, compliance with any law or governmental order, accident to or breakdown of plant, machinery, utilities, computer servers, telecommunications networks or default of suppliers or subcontractors.
We do not seek to exclude or limit our liability for death or personal injury arising from our own negligence or for any fraudulent misrepresentation. Subject to this, our liability to you under these Terms and Conditions howsoever caused shall be restricted to the replacement of the item(s) or a full refund of the price as outlined above; our liability to you shall not exceed the total price charged for the items purchased.
If any part of these Terms and Conditions is found to be unenforceable as a matter of law, the enforceability of any other part of these terms and conditions will not be affected.
We reserve the right at any time to make changes to Terms and Conditions and you shall be subject to the terms and conditions in force at the time you order any items from us.
All materials remain the intellectual property of the FDIS and its partners, who assert their right to worldwide copyright and all related rights unless specifically agreed otherwise in writing.
These terms and conditions are in addition to your statutory rights as a consumer, which remain unaffected.
Contracts formed between FDIS and you shall be governed in all respects by English law and you hereby submit to the non-exclusive jurisdiction of the English courts.
FDIS Registered Office
BWF, The Building Centre, 26 Store Street, London, WC1E 7BT
T: 0844 801 1518
F: 020 7790 8517
Company no: 07997490
Latest review: 7 April 2015